Negotiation magic

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When you have completed this module you will be able to define the key concepts associated with negotiation and you will be able to:

  • Understand the relationship between conflict and negotiation
  • Identify the key roles and responsibilities required by the negotiation team
  • Implement an effective negotiation process
    • Preparation
    • Opening Position
    • Bargaining
    • Movement
    • Closing

 

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